Shipping & Returns
Delivery Information
Welcome to our shipping and delivery information section. All tariffs are already calculated into the price of each product. Every single order is packaged and sent off with the utmost care no matter the size of the order. If something arrives damaged or not as described please see the Return & Exchange policy below.
Feel free to reach out to us Jamus@primalsavagetcg.com if you have any questions or need further clarification. We are here to make your shopping experience enjoyable and hassle-free.
Return & Exchange Policy
Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if anything arrives damaged or not as described, send an email and we'll make it right.
Cancellations can be requested prior to shipment; however, are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged with the initial transaction.
Email Jamus@primalsavagetcg.com with the Subject line: "Cancel Order #..."
